Co-Create: Community Opportunities
Together we can create a successful BRT system that best meets the community’s needs!
Connecting with the Community
City-Wide Community Engagement
Join Us in Building the BRT Community
As we continue building the BRT Program, we want to also continue building community interest, engagement, and ultimately, support. Learn how you can help create a successful BRT system for the community by participating in the process.
Learn more by checking out our Community Engagement Summary Book (English | Spanish)!
Community Engagement Phase I
In Fall 2022, the Phoenix BRT team launched the 35th Avenue and Van Buren Street Corridor Community Outreach - Phase I Alternatives Analysis to seek input on preferences for BRT along the approved corridor, as well as continue to educate the community on BRT. These efforts focused on two key pieces, a survey – called the BRT Corridor Survey – and the MeetPhoenixBRT.com website.
Between October 21 and December 23, 2022, we engaged over 1,200 community members through the survey and website. Through these efforts, we received 340 survey responses.
Learn more by checking out our Community Engagement Summary Book (English | Spanish)!
Community Engagement Phase II
In Spring 2023, the Phoenix Bus Rapid Transit (BRT) team launched the second phase of community outreach. Outreach focused on educating the public on the elements and characteristics of BRT, the preliminary alternative concepts, and the evaluation criteria for the alternatives analysis process for the 35th Avenue and Van Buren Street corridor.
Between February to June 2023, the BRT team used 14 different communication tools, distributed over 35 different notifications across various channels, and connected with over 6,000 community members through our meetings, events, surveys, canvassing, and website/online tools.
Learn more by checking out our Community Engagement Summary Book (English | Spanish)!
Community Engagement Phase III
In Spring 2025, the Phoenix Bus Rapid Transit (BRT) team launched the third phase of community outreach. Outreach was targeted to surrounding communities, residents, and private business owners along the 35th Avenue Corridor. Outreach focused on providing the latest program information and collecting community and stakeholder input on the proposed BRT lane options—side-running or center-running—to help guide the next phase of the program, which is design.
Between February and April 2025, the BRT Program team successfully connected with nearly 9,000 people, including community leaders, elected officials, business owners, residents, and transit riders. We used 12 different methods of communication to reach stakeholders along the corridor and the community at large. More than 550 people took our survey.
Learn more by checking out our Community Engagement Summary Book (English | Spanish)!
Community Engagement Phase IV
In Fall 2025, the Phoenix Bus Rapid Transit (BRT) team launched the fourth phase of community outreach. Outreach was targeted to surrounding communities, residents, and private business owners along the Van Buren Street Corridor. Outreach focused on providing the latest program information and collecting community and stakeholder input on the proposed BRT lane options—side-running or center-running—to help guide the next phase of the program, which is design.
Between October and November 2025, the BRT Program team successfully connected with over 5,500 people including community leaders, elected officials, business owners, residents and transit riders. We employed 14 communication methods to reach stakeholders along the corridor and the broader community and received over 250 survey responses.
Learn more by checking out our Community Engagement Summary Book (English | Spanish)!
Business Outreach
In 2025, the Bus Rapid Transit (BRT) team initiated an extensive outreach campaign to businesses along the City’s first BRT corridor – 35th Avenue/Van Buren Street. Continuing previous efforts, Phase III began Spring 2025 focusing on organizations along 35th Avenue up to and including Metro Parkway. Phase IV in Fall 2025 concentrated on businesses along Van Buren Street from Central Avenue to 35th Avenue.
To engage the business community in developing this corridor, the Phoenix BRT team focused on direct contact with each business. This canvassing reestablished relationships, provided information and reintroduced the program.
Between March and November, the BRT team visited nearly 1,200 businesses and directly connected with business owners, managers and staff members more than 900 times. The team provided up-to-date information, noted questions and comments, and requested contact data so that the business would remain well informed.
Learn more by checking out our Business Outreach Summary Report (English | Spanish)!
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